Built for trades that get on with it.

What you get

Four things that make HeroTasker work for trades. Not bullet points you have to take on faith — the platform is built around each one.

1. 01

   Free, with no catch

   No monthly fee. No lead fee. No commission. You bid on as many jobs as you like, win the ones you want, and keep every pound the customer pays you. We make no money on the transaction.

2. 02

   Open identity, not hidden bids

   Customers see your full name, your business, your base postcode, and your verified-phone tick. They are picking a person, not a number. Trade-side trust is built into the page.

3. 03

   Post your offer, win the job

   A price and a few lines on how you would do it. No quote templates, no chasing. The customer accepts the offer they like best and the chat opens immediately.

4. 04

   Talk to the customer direct

   Once they accept, the customer’s phone number is one tap away. The job is between you and them. We do not sit in the middle, take a cut, or insert ourselves into the relationship.

How we differ

We’ve all used the big lead-gen sites. Here’s what HeroTasker does differently, one line at a time.

Common questions

If yours isn’t here, drop us a line.

Is this actually free? What’s the catch?

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Yes, actually free in v2 — no monthly fee, no per-lead fee, no commission. The catch (such as it is): we don’t handle payments, so you settle directly with the customer. We are building toward an optional paid tier in future, but that’s opt-in for things like priority placement, not a tax on the basic flow.

How do I get paid?

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Direct from the customer. Cash, bank transfer, card-reader — whatever you normally use. HeroTasker is never in the payment loop. That’s also why we don’t take a commission.

Who sees my phone number?

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Customers who explicitly tap "Reveal phone number" on your profile (which we count + show on your dashboard), and customers whose offer you’ve accepted (the chat opens with phone one tap away). Anonymous casual browsers never see your number.

Can I be on HeroTasker AND another platform?

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Yes. There’s no exclusivity clause. List wherever you like; use HeroTasker for the leads it produces.

How does search ranking work?

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Distance from the customer’s postcode (closer = higher), then recency of activity (recently active = higher). No paid bumps, no premium tiers. Cover more trades and stay active and you’ll rank better.

What if a customer doesn’t pay or cancels last-minute?

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Mark the task as Disputed when prompted to confirm completion. Admin reviews; outcome is Completed or Cancelled with an audit trail. We can’t force a customer to pay you — we can flag persistent bad actors and remove them from the marketplace.

Do I need insurance / Gas Safe / NICEIC?

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Whatever the law requires for your trade in the UK — same as anywhere else. We don’t verify credentials at signup, but customers can ask in the questions thread before accepting; if you claim certifications you don’t hold, you’re removed and your record kept.

How do alerts work? Will my phone ring at 3am?

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You set the trades + postcode area you want alerts for. We send a single daily digest at 08:00 of any new matching jobs in the previous 24h. There is no per-job push notification; the digest is the only alert.

Can I edit or withdraw a bid?

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Yes — until the customer accepts. Once accepted, the offer is locked + the chat opens. Withdrawal before acceptance is one click on the offer card.

I’m new to my trade / self-employed. Can I still list?

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Yes. We don’t require years-of-experience filters. Pitch honestly in your bid — customers regularly pick newer tradespeople for smaller jobs and value the personal attention.